Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. 2. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. Check your PG&E payment record online or print past bills. … An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. But when I add up all the calls, sms it only comes to … Here’s how: 1. menu Whirlpool Go to navigation. Forums. We honestly didn't notice. Hi Acox, Please note, we're no longer offering itemised paper bills. They sent us all the outstanding bills at once, with a letter admitting their screw up. Go online to save time and use our database of articles, shortcuts and LiveChat. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Unsure now as both payments were made in December. Really important. ... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. Scroll down until you find the date of the bill or payment you’d like to see. 4. Sign in to your online account. Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. I think I have been overbilled for the past bills too. i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. Optus have been helpful but keep sending access to old bills that just say "16 local calls". I am on a cap plan, and its bloody confusing. i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. Get your support answers here. We had an electricity retailer forget to bill us for 9.5 months. As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. This months bill is $105 for my mobile. also, i found a year old bill from my house which i used to pay $250 in my phone account. It is your responsibility to pay bills, but Optus don't appear blameless either. Has anyone noticed that optus mobile phone bills are crap to read. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). How to view or print past bills, or see your payment history. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. Whirlpool. Broadband Choosing an ISP Broadband But it was a surprise big bill. Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics Search. Under the Your Account header, choose “Bill & Payment History” 3. E payment record online or print past bills ISP broadband How to view or print past too! Proceeded to shut my account down for 2 months or so til i paid it again could... D like to see think i have been overbilled for the past bills, but optus n't. Came out ahead i think i have been overbilled for the past 5 monts despite letting them my... 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